Privacy Policy

1. Introduction

Welcome to Zaatra ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visa application management service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: When you sign in with Google, we collect your name, email address, and profile picture.
• Visa Application Data: Information related to visa applications, including personal details, travel information, and application status.
• Usage Data: Information about how you interact with our service, including IP addresses, browser type, and access times.
• Session Data: We use session cookies to maintain your login state and preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage visa applications
• Authenticate your identity when you sign in
• Send you important updates about your applications
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Google OAuth Integration

When you sign in with Google, we use OAuth 2.0 to authenticate your identity. We only request access to your basic profile information (name, email, and profile picture) as necessary to provide our services. We do not access or store your Google password.

Your Google account information is used solely for authentication and account management purposes. You can revoke access at any time through your Google Account settings.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit using HTTPS/TLS
• Secure session management
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our service, subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

8. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing activities
• Revoke Google OAuth access through your Google Account settings

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We use session cookies to maintain your login state and improve your experience. These cookies are essential for the service to function properly. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: https://zaatra.xyz